July 31, 2015
Great family getaway
My wife and I brought our daughter and four grandchildren to the resort for a summer getaway. We usually go to the beach but we tried the Orlando resort and everyone loved it. We will consider doing it again, maybe with the rest of the family.
July 30, 2015
Overall stay met my expectations with the followibg exceptions; The dirty linen from the previous guest was left in our from yard for over a day. The sleep sofa had no sheets and I had to call for delivery on the extra sheets. Also, one of the alarm clocks were broken.
Follow the lead
July 26, 2015
Rush you out at check out!
I was not happy that when we arrived our room was not ready
July 26, 2015
Wonderful vacation experience!
This was our first time staying at a time-share property and I have to say, it was worth it! We came to Orlando for a Disney trip, and this resort was perfectly priced off-property, while still being close to all the attractions. The suites were clean, as were the hallways and public areas. We stayed at River Island with our children and loved the lazy river and fun atmosphere! It was neat and clean and surprisingly quiet, given the amount of families staying there. Staff were polite and gracious, and there were plenty of fun activities to keep our family occupied. We were so thrilled we plan to go back next year!
July 26, 2015
Loved the lazy river
We had an infestation of earwigs in our room and the staff did nothing to help. We loved the lazy river but should be a little depper throughout.
July 18, 2015
Comfortable and cool during the heat of the day. the Children loved the patio, fire works and the pool. The adults love the tiki bar. The roomy resort for the number of kids on our trip.
July 17, 2015
Great service/check in great
just wanted to thank the check in desk for working with me. Had problems with my credit card. and they were really helpful
July 11, 2015
A great place to enjoy a day or two and just to relax.
Had a wonderful time. Enjoyed the service and the room, It was well kept and clean. I WOULD RECOMEND THIS FACILITY TO EVERYONE..........
July 20, 2015
Enjoyed my stay.
This is our third time staying at the resort. The villa we stayed in had 3 bedrooms and baths, open concept with the kitchen, dinning area, and living room. It included towels and kitchen utensils. My whole family enjoyed the space this villa provided including those who visited us. We especially enjoyed the big birds that showed up at our back door for breakfast, lunch, and dinner. Their squawking was loud. But we enjoyed it. We will stay here again when we visit Orlando in the future. To get a great rate, book this hotel 8 to 10 months in advance. One last thing, in our villa, the front door had a huge gap at the top and bottom. Someone needs to look into fixing that.
July 19, 2015
Great Customer Service
I experience great customer service. The staff at the front desk was very friendly and helpful. I would recommend anyone to stay at this resort.