Orange Lake ResortRental Guest Reviews

Great resort with pool facilities

Great place to stay if you want resort experience with great selection of pools and great accommodation. Bunch of restaurants on the property.

Resort Stay

Awesome overall. The television in the bedroom could be bigger.

CLEAN AND NEAT

DISRESPECTFUL RESORT FRONT DESK WORKERS, MANAGEMENT UNORGANIZED AND CLUTTERED. SHOW KNOW EMPATHY DURING MY 8 YEAR OLD EMERGENCY INCIDENT ......HAVE YET TO FIX A FINANCIAL ISSUE MADE ON THERE PART . MARKETING RESERVATIONS MADE AN ARRANGEMENT AND CHANGED IT AFTER GETTING OFF THE PHONE WITH ME THE GUEST...AND YET HAVE FIXED AND EVERYONE IS MAKING IT TO BE MY FAULT!

BED CONFOTABLE

EXCELLENT MATTRESS CLEAN BATHROOM CLEAN KITCHEN WILL COME BACK NEXT YEAR

Great Experience

We had a wonderful stay at the resort. There are so many choices for activities and places to eat. It is close to a lot of attractions in the area. The staff was excellent!! The only draw back was housekeeping didn't clean our room after the first night, and the hallway had a damp smell. Overall we thoroughly enjoyed our stay.

Don't expect any IHG Elite Recognition

This resort is HUGE. They have nice amenities. They have not updated any of their printed materials to acknowledge Spire Elite. They only care about their owners... and press you to become one! Amanda at front desk is rude. I visited front desk to request late checkout. They told me to call Resort Services. After a 17 minute hold, the man told me they did not offer late checkouts. After calling IHG Elite Desk, they called hotel and granted me a 2:00pm checkout-- Something that this resort is supposed to offer to IHG Spire. Customer service is non existent here.

NT

explained earlier.....I'm used to paying one price for my room with a small resort fee but then all is covered and they go out of their way to pamper you especially when it comes to a Disney located hotel

Great Vacation Spot

We were staying at here while we visited Universal, but we could have just stayed here and been content. The Villa was amazing! It was very clean and there was a lot of room, as well as everything we could need for our vacation including a washer and dryer. The giant pool was a great bonus returning there after a long day to relax. I will be coming back to this location next time I am in the area.

Great stay for Disney vacation

My family and I stayed here on points for a Disney vacation and absolutely loved it. We had some minor issues on check in, due to our having booked multiple reservations to make the points work right, but once we got settled we couldn't have asked for more comfortable lodging. We did not use the resort facilities (pools, golf courses, etc.), but what we experienced we really enjoyed. We would stay here again.

perfect!!! great beds, great kitchen facility, bathrooms were great,

it was perfect!!! a 10 Everything was clean, the kitchen worked out perfect, dishes, pots and pans, bathroom was clean and lots of towels, the beds were really comfortable, very private and not noisy, we just totally loved our stay at your facilities, I would highly recommend to anyone going to Orlando, thank you for a great experience.