Orange Lake ResortRental Guest Reviews
4.1/5
(4,332 reviews)
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Perla
Hotel
It’s very kid friendly. We had an amazing time here
Yes, I recommend this property.
MHK
An overnight stay in February
My travels caused me to arrive early for an extended stay so I book a one night stay prior to our multi week condominium holiday. I have done this in the past for similar reasons and I always look forward to my next visit. so many fond memories.
Yes, I recommend this property.
Maddie
Great location! Only thing I didn’t love was the inconsistencies of the bus travel time and the lack of airport transportation.
Brewer
Stay was great after check in
The stay was great after we got through check in. The bright spot of the check in process was Nory he was truly concerned that we as Reward Members and Vacation Club Members got 5 star treatment. BRAVO NORY!!
Yes, I recommend this property.
Alan
Orlando - Great Place to Stay
Our first time staying at this resort. We had an excellent time. What a great place to stay while in Orlando. We have been vacationing in Orlando since 1992 and have stayed in all the options available, condos, Air BBs, Vacation Homes, hotels on and off the parks. This is without a doubt the best place we have stayed. Convenient to the parks but private enough to escape the crowds. There is so much to do there you may not wish to leave. We rented a villa. The prices for rental are comparable to other rentals in the area. Check out their website for information.
QuebecCookie
Orlando
The rooms were lovely Convenient to local attractions No maid service
Traveling Grandparents
The definite go-to resort!!
This is our fifth stay as "snow birds" at this resort and definitely look forward to staying again in 2027! The friendliness and genuine helpfulness of the staff, Fun Team, shuttle bus drivers, customer service, activities, housekeeping and maintenance personnel are far above expectations. The variety of on-site restaurants, pools, cleanliness of our villa, beautiful landscaping are hands down the best of the best. A very heartfelt and special thank you to the shuttle bus drivers: Noel, Paula, Ed, Carlos, Bill, Dawn, Miguel, Butch, Vandy, Alex, Mel, Jose, Eliu, Ada, Jeanette. Additionally, special thanks to Customer Support, Mimi and maintenance, Alex. These people are all tops and a huge reason we continue to return to Orange Lake Resort!
goat
Great times
We had a great time your golf courses were awesome. We were taken care of very nicely from the minute we arrived.
Yes, I recommend this property.
Owners Will Not Book Additional Units Anymore
Three hours on the phone to book an additional suite (we are owners) Only for that suite to be two buildings away from the unit we own and requested it be close to - will not book with Orange Lake again. If half my family is going to be two buildings away, they might as well be at another resort altogether. And next time, they will be.
Acey2000
The same poor service and rooms as before
The hotel failed to provide any IHG Diamond Elite benefits without customer having to beg for them. A Diamond Elite guest not being assigned a room in the oldest building in the resort in an area that is undergoing construction with over half of the parking spots taken up by shipping containers should be a given. It appears that guests that book though IHG and are not owners are given the worst rooms. Staff should inspect the rooms and take care of maintenance issues before the guest arrives and occupies the room. It should not be the guest's job to report 10 items that are broken or missing in the room. The sheer curtain was missing in our living room, bathroom light did not work, entryway light was burned out, dishwasher did not clean 3 plates and utensils after double washes, carpet was dirty and stained, remote control for bedroom TV did not work. Outlets were worn out and chargers fell out when plugged in, fan could not be shut off on AC, it ran 24/7. Icemaker did not work. Room location was terrible, right next busy toll road and highway. Zero soundproofing and 30 year old single pane windows make it seem like you are sleeping on the road. Screened outside sitting area reeked like cigarette smoke. No room upgrade was offered. TV's were ridiculously tiny. The landscaping looks terrible and has nothing appears to being done to recover from the cold weather and clean up for spring. The water level in pool and hot tubs was too low so that skimmers were unable to trap leaves and debris. The manager that was supposed to be contacting us during our stay did not do so.