Orange Lake ResortRental Guest Reviews

Poor Attitude Staff and Management

The staff all had a could care less attitude. Shades didn’t work it took them 3 hours of making me wait until it was finally resolved, you would ask fir items and they would never send them and management never returns your calls

Great service

I would visit again definitely for a stay. My children really enjoyed !!!

Fun and relaxing lazy river with great live music

We rented a one bedroom villa. While the room was clean and we had more than plenty towels, I was disappointed on how dark it was inside and how crowded it felt with all the furniture. We were also not able to have access to our room until 4:30pm because they were still cleaning it. The front desk had asked them if they could clean it earlier because we had arrived around noon but I'm guessing they are short staffed as most companies are right now. Did love having the washer and dryer in our room though.

Beautiful and Relaxing Vacation

Orange Lakes was the most relaxing and fun vacation that I have had in a very long time! The rooms and amenities were beautiful and clean! All staff were friendly and welcoming! I will definitely stay here again!

Good value

Overall this is a very good value for rooms and amenities. We stayed in a studio but next time I would definitely pay extra to stay in a one bedroom or larger. The room was clean but very dated. Also, the only mirrors are located in the bathroom which makes it a bit challenging to get ready with multiple people. There are multiple pools which is nice and the food was pretty good for this type of hotel/property.

I loved it

I absolutely loved my stay here. Very clean and many things to do. Samantha in registration is awesome she went above and beyond for me

Vacation

Love the resort disliked having to drive every where wish you could walk to all the pools and restaurants but I would definitely stay again

Good property that needs updating

Lots of activities and great property. But needs attention and updating. Our first unit had electrical issues and we lost power multiple times. Had to shift out to another unit.

Great Value but...

I have stayed at this property a few times. It's a great value for the price. Lots of activities for kids and adults. The villas are great. I was extremely disappointed that during check in when we chose not to do the tour, the representative got angry, rude, and just about threw our keys and information at us. Not necessary. Also, plan ahead early if you want pizza delivered from the pizza place on property. We were on hold for 25 minutes, then after someone picked up they asked us to hold and we were disconnected. After another 15 minutes on hold, we gave up. Overall, I like the property and will stay there again.

Check In

Lynda from Hatti was so fantastic when we were checking in. She took her time and answered many questions for us not just that day but throughout our stay.