Orange Lake ResortRental Guest Reviews

Comfortable bed and great service

We enjoyed our stay and loved the amenities that was on the premises. Ready to come back in July for my daughters 6th birthday.. She is a blessing and she really enjoyed her stay.

CHECKIN took 2 hours

We arrived to check in at 7:30pm on a Friday night with our 4 kids. We had to wait for two hours in our car just to get our room key. This is not acceptable and has nothing to do with Covid. This is simply because they spend 20 minutes trying to sell a timeshare. We just wanted a weekend away for Mother’s Day and this arrival just about ruined it. The food is gross and the drinks are overpriced. Lines are long. Never coming back.

Home away from Home

We rented 2 bedroom villa on the golf course. Waking up everyday was a pleasure after a fantastic nights sleep in the new beds

Spacious Suite

Overall this is a great property. There is so much to do on property. You could get by without ever leaving and still may not enjoy it all. Room was upgraded as long as we visited the sales pitch (they get aggressive fyi). The room was setup well but wasn't thoroughly cleaned as we found trash in drawers and in cabinets. Also, one of the toilets was clogged and took a while to find the plunger. Would have been nice to have had 2 working toilets the entire stay. Otherwise, great choice and could see us visiting in the future.

Nice Vacay

Overall the resort is a nice place to stay and provides the experience expected to keep families entertained.

Horrible check in time

I waited 3 hours to check in. That was not acceptable to me. And the gentleman that finally did check me in was rude.

Nice place to stay and relax

Quiet and relaxing. Good food and activities. Lots of places to go to and see in just a short distance away.

The King size Bed in Villa 4332 was not comfortable at all

The overall all stay was excellent. The resort was very clean. The grounds was well maintain

Customer Service lacking

Trying to check in after a tiring flight is even more exhausting when you are being badgered about taking a tour because they want you to buy a time share type thing. I said no about 6 times and they would not take that as an answer. They went so far as to tell me I should call my boyfriend and see if he wanted to do it. As if I wasn't capable of answering them. I am the one that booked and paid for the room. Also I was given a room I did not book. They did not tell me this, I discovered it upon opening the door. I wanted a room with a spa tub and was given a two bedroom with regular bathrooms. The spa tub was the whole reason I booked the room I did. Very disappointing. I then called to inquire why I was given a room i did not want, and was put on hold for over 20 minutes before I hung up. I wasn't going to waste my vacation on the phone. No one ever called me back. The room was clean and spacious, but that is all I can say positively about my stay. I would not go back there. I did not go on vacation to be hassled to buy things I do not want..

Holiday Inn vacation property

The room was amazing and everything was great. Don’t be confused when I said food was poor. It’s the prices of the food that was crazy. A couple pizzas and wings and soda was $80.00. Overall would highly recommend.