Panama City Beach ResortRental Guest Reviews

Lied Too

We stayed in room 206 and our beds were extremely Hard and worn out, It was so worn out that if you didn't sleep in the middle of the bed you would probably roll off the bed into the floor. The Hot Tub outside did not work. I called before booking and was told it everything was working. Then the night before we were to stay I called to confirm again. When we got there we were told the Hot Tub had not been working in weeks but it would be fixed that day. We stayed 4 nights cause it was non refundable. Hot Tub was never fixed. We were Lied too.

Good location, great pool and beach area

Easy to get to hotel. While we were there there was road construction out front, and it will be much better soon. Pool and hot tube outdoor areas were great with easy beach access through a gate and down a walk way. Staff was very helpful. Our goal was to have a couple days of being able to walk out of our hotel and put our toes in the sand and this hotel suited us well.

A very, very pleasant stay!

We thoroughly enjoyed our stay -- and are already thinking of returning next year. The room was clean, comfortable and very spacious. The staff was beyond helpful! The location is good and the amenities are great.

Hotel Worker’s Honesty

We left 2 expensive ice packs in hotel room freezer. Hotel front desk contacted us on way home saying we had left them in room freezer section of refrigerator. They arranged to ship them home for us. Hats off to person cleaning our room and informing their management of this. Says a whole lot about the type of folks working at this particular hotel and the management there as to who they hire for their workforce!

Great Service and Nice Room

The staff and services provided were great. The room was nice and clean. The parking lot was an ice-skating rink, and could have been managed better, it was difficult to park in the covered parking are due to capacity, and the uncovered parking area was hazardous due to improper flow of water and weather conditions. The continued construction in front of the resort was an inconvenience as it has been prolonged over a year and blocked one of the driveways. We stay every year for a birthday trip and hope by next year the construction will be finished. Overall, we were not disappointed with the resort, accommodations, or staff.

Problem with payment of charges

Wasn't a good start for our honeymoon, due to the problems with the charging debt card 3x for the remaining balance of the reservation instead of the credit card given to for the remaining balance. I wasn't able to use that account until charges were resolved. The problems were fixed 3 days later but definitely interrupted the joyful time we were supposed to be enjoying!

Ldm2024

Thank you ! Have stayed here several times - love this place !

Not a restful stay, very inconvenient

There was major construction going on and the hotel should have been close until it was completed. I felt taken advantaged of and didn’t enjoy my stay. We could sleep and the workers started too early in the morning 6am and no one wants to go to a hotel and be waken after during 7 hours to get there. Not a pleasant stay.

Ocean view

Great location. Clean room but too much construction going on and no discount for unusable area of fire pit. Scaffolding blocking partial view from balcony. Sandy entrance dangerous for motorcycles.

Nice place when there is no construction

The resort is in a nice spot right on the beach. Rooms are good sized and have everything you would normally need, fridge, oven, washer dryer, etc. The most disappointing thing was there was construction and we has scaffolding blocking our view, and the construction was very loud, and started early. There was no construction notice at time of booking. Hotel seemed pretty empty and there seemed to be empty rooms higher up, we should have been moved to an empty room above scaffolding and further from construction noise.