February 4, 2016
A Place of Refuge in a Time of Death
I was especially pleased at the quickness with which Holiday Inn Club Vacations staff rectified an initial situation. Upon arriving to find the room had not been cleaned or set up, the hotel staff upgraded my son and I to a two-bedroom villa and compensated fully the first night's stay. I decided to continue to stay in the upgraded room for the remainder of my stay, often checking just the night before if there was availability because we enjoyed it so much. My father had just died the day prior to our arrival so the upgrade and compensations were a modicum of relief from the great stresses that were plaguing my son and I with respect to all the details we had to take care of during the day. At night, we relaxed and were at peace on the fifth floor of the vacation establishment. I would hear the waves lapping outside my bedroom window and felt connected to nature and the eternal universe. My stay at Holiday Inn Club Vacations in Panama City Beach will forever hold a place in my heart as the place that I found solace and refuge after the death of my talented, funny and incredibly smart father. Thank you.
February 4, 2016
Great stay at the beach
Loved it' proximity to the beach and the room layout
January 30, 2016
toilets too low for a tall person. Bigger bathrooms would ne nice. beds very comfortable. bigger beds would be nice also, especially for a couple. kitchen set up was great. Living room and dining area very nice.
February 2, 2016
poor upkeep of appliances and property. Flooding in both rooms and spewed by contents of clogged garbage disposal
January 25, 2016
The property was great as far as room quality and location right on the beach. It would be a great place for adults to get away without children because there is not much for children to do but that was just what we were looking for. I would highly recommend this location.
January 14, 2016
This is a great property away from all the Tourist stuff in PC.
December 31, 2015
Highly recommended. The room was very clean and the beds comfortable, though the pillows were tiny. Pool area was clean the water temp perfect. However the whirlpool was REALLY hot. Only complaints are that the outside stairs needed to be swept and the elevator needed new carpet. Staff was generally accommodating, with the only exception being their handling of our fire alarm going off in the middle of the night. I have no idea why and neither did the security guard. I said isn't there something you monitor so you know there was an alarm? He advised us the system was "on the fritz" and needed to be looked at. He then advised us that if it went off more than a couple more times he would take them down! Seriously? I took them all down as soon as he left. I told the desk in the morning and she said he didn't know what he was talking about...there was no apology. Weird. Lastly we knew there was a charge for room cleaning but $117 seemed excessive. Still highly recommended overall.
December 25, 2015
Condo on the beach
A very nice place with the ocean surf just outside our bedroom. Full kitchen with dishwasher and washer/dryer is very convenient.
December 22, 2015
find some hair in the master room bed, just put it in washer machine
December 8, 2015
Excellent Vacation Spot on PCB
Excellent service, facility and location. Would highly recommend for family vacationing with need for multiple rooms. Staff was extremely professional, friendly and accommodating.