Spacious Rooms and very quiet.
I love the individual entrances to these suites. They are really more like homes than hotel suites. The Kitchens are large and well supplied and the size of the accommodations makes is easy to spread out, so everyone in the family has plenty of together time and quiet time.
Renovated rooms with lots of space
Our stay was great! The new renovations were very needed and they rooms look and feel great. Beds are comfortable and bedding is soft and cozy. The pool area is clean and pools are nice temp.
Great concierge service and room value.
From the moment we entered the property we were greeted by warmly, our room was prepared and relaxation ensued. The amenities were fantastic and location ideal. No question, we will make reservations at this property again.
Comfortable mattresses but the kitchen is underwhelming
We have stayed with Holiday Inn Vacation Club for the last 4 years. We love how family friendly the property is. The suites were " newly renovated ", this just means new mattresses including the pullout. I was really hoping the kitchen was revamped. They only have one pot and one pan in the kitchen which makes cooking difficult. We always have to bring extra paper towels as they only provide you with one for your stay and our own spatula for the grill. The kitchen is described as fully stocked but is definitely sub par. We were a little bummed out that the activity room is now mostly videos games that we had to pay for. The only family activities available are shuffle board and ping pong. Other than that we always have a great time
Had a GREAT time!
We loved our staycation at Holiday Inn Resort Scottsdale. The rooms and front desk were very accommodating. Were very polite. The rooms provided everything we needed, very family friendly. We will definitely come back again!
Tapping Dad 2008
Working in Phoenix area
I will stay at this facility from now on when I work in the Phoenix area every month. I really felt like I was at home. The staff is incredible and very helpful.
Must re stay. I enjoyed. My kids loved the pool. It was hot but the stay was relaxing
Disappointed Longtime IHG Customer
We are extremely disappointed with our booking experience. We attempted to book using our pre purchased booking voucher to schedule the resort tour with the possibility of purchasing the timeshare for our family. We were denied availability only to turn around and book the same stay using our IHG. My husband was so disappointed with our booking experience that when we arrived he turned down the tour. He said if they treat us like this as lifelong IHG members I can only imagine the poor service we would receive purchasing a timeshare package. Mind you we pre purchased the package for the purpose of taking the tour. Nonetheless we were extremely disappointed with this stay. Not to mention we were celebrating my nieces 3rd birthday and visiting family during this visit and absolutely nothing with this visit went well. I had such high hope for this location because we are frequent IHG users and have been previously satisfied with them. This trip was extremely disappointing to say the least. Plus we traveled all the way from Virginia only to receive such poor service which ruined our family weekend. We ended up taking the family event to Great Wolf instead of staying at this location to host our family event.
Rooms are very spacious. Did not expect them to be as big as they were, literally an appartment. Staff were very courteous and helpful and answered all my questions. Kids pool was also great and very clean. Would definitely stay again at this hotel.
We had a great time and this hotel feels like home. It was our second stay.