Scottsdale ResortRental Guest Reviews

Very relaxing

Great value. Signature rooms were awesome and comfortable. Pools were good when heated. Kids had fun. Close to everything you would need - restaurants, shopping, amusement. Highly recommend.

Nice Rooms - Terrible Pools

Pools are cold. Not many activities for the kids. Took forever to get into our room. The rooms were nice but we were on the top floor. I have heard the lower level rooms were loud so requested an upper level. That didn't stop the neighbors loud TV viewing sounds from leaking through the walls at all hours of the night. the ground are nice and tidy and so are the room. Really wish we would have been able to utilize more than one pool during our stay. They should be offering us a refund for booking a place that looks like it has great pools for the kids but then not being able to swim in them because they were ICE cold.

Nice place, make sure everything’s working before booking!

Our family of 3 stayed for a week at the end of February and overall found this to be a great resort. The property is kept super clean, the suites are very spacious and well equipped. As mentioned in other reviews you will get the time share pitch. It’s quite annoying as they don’t take no easily, they try to get you by offering free or discounted tickets to come view the presentation. Be prepared for this at check in as well as a phone call to your room. Our first morning we received a call at 8am from them. Luckily all it took was a very firm no at check in and on the phone call and they left us alone after that. With the exception of that otherwise all the staff was very helpful and accommodating. When we needed more supplies they sent them up fast, and allowed us 2 hours extra for check out when our flight was delayed. For us it was a huge disappointment that the waterslide pool heater was still broken during our stay as this was the main reason we booked here and would have picked a cheaper resort. The water was freezing and just not doable with the weather we had that week. The waterfall pool heater was also broken leaving only 2/4 pools operational during our stay- one of which is an adults only pool so if you have children with you it only leaves one pool that’s suitable. The 2 pools that were working were heated comfortably and kept very clean. The games room is fun, we enjoyed playing ping pong, shuffleboard, connect 4 and billiards for free. The location of this resort is great, less than 10 mins from a lot of good shopping and restaurants. Overall this is a nice clean resort with large suites and great location and good customer service. I would only stay here again however if all the pools were in proper working order.

Great location and pools

This hotel has a convenient location in Scottsdale. Pools are great for both adults and kids. Heated pools are still cold in February. Lifeguards at the slide pools, loves that. We have a stroller and had a third floor room so that was a struggle. Overall. Pretty nice.

Wonderful place

Had a wonderful time this resort is awesome. The staff was friendly and restaurant was very nice.our room was very clean and stylish. Very comfortable bed and full kitchen. I recommend this resort. Very close to shopping and close to Scottsdale.

Very comfortable rooms and lots of pools.

This is my first choice in the Phoenix area because of the comfortable rooms and the overall value. There are lots of pools and spas to relax in and the neighborhood has plenty of food and shopping nearby.

Quiet safe and relaxing

This property is off Princess drive (next to the Fairmont Princess). It is a nice quiet area great for walks and outdoor activities. The pools are great, it has a nice little restaurant with good food and a great staff. Really good restaurants are less than a 5 minute drive and we did walk to a few that were around a mile away. A perfect place to relax

Great deluxe accomodation

Beautiful place in Scottsdale. Pools and hot tubs are clean. Rooms are immaculate. The only downside was that I had to book online to get a more reasonable rate Which was over a $100 savings per night.

Everything provided for family stay

Comfortable, large accommodations. Full kitchen, washer/dryer, comfortable beds, very clean, friendly and attentive staff. Fun activities for kids. Plenty of room for family gathering. Will be back.

Poor Communication

Kristi at check-in was great. Didn’t appreciate Ryan at timeshare counter announcing room number across lobby with others around. Was told kid pool was heated and it was not. Broke before we checked in and they wouldn’t allow us to cancel our stay with the points. Housekeeping tried coming in as I’m nursing my baby 1 hour before check our time.