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smoky mountain resort
Smoky Mountain ResortRental Guest Reviews
4.4/5
(754 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
cwt2
April 24, 2021
Enjoyable and relaxing
Enjoyed our stay here. Great customer service! Will be coming back here again in the future.
Yes, I recommend this property.
Yia-yia
April 18, 2021
Bed and linens were the best
Super comfortable room and furniture. It was the perfect setting for our family trip. Our granddaughter loved it. Everything was just so beautiful. And the indoor splash pad was a big hit for everyone.
Yes, I recommend this property.
Brandi
April 30, 2021
Amazing place to stay
It was amazing there rooms were big and VERY clean. We enjoyed our 5 day stay ! The kids loves the pools. We had plenty of options to do there at the hotel. Our experience there was overall amazing. We can’t wait to stay again
Yes, I recommend this property.
Eric
April 27, 2021
Check in
I used my points to give my daughter and new husband a short honeymoon. Upon arrival they were given a 45 minute sales talk at 9:15 pm. I drove out to the property the week before to ensure there would be no problems. It was an awful experience for them they were tired and told they had to do the time share pitch because I used my points. My son-in-law sat here as we did the survey. If it had not been for Troy I would have no longer used Holiday Inn and gone back to use someone else. My daughter said they will not return to that property due to that horrible experience.
No, I do not recommend this property.
Jamie47012
April 24, 2021
Awesome get away
This room was like going home every night hope to be able to return again soon
Yes, I recommend this property.
Paw paw
April 17, 2021
Cheer competition
Suite had plenty of room with nice comfortable beds,plenty of fresh towels and extra blankets.
Yes, I recommend this property.
Louis26
April 17, 2021
A must visit
I’ve never stayed downtown gatlinburg before This was a very pleasant experience and it was great not to worry about finding a parking spot since you are within walking distance to most everything to explore from restaurants to entertainment The rooms are very spacious and clean and has a cabin feel without actually staying in a cabin I am definitely coming back on my next visit to gatlinburg
Yes, I recommend this property.
Rodheard
April 18, 2021
Reheard
Everything was perfect, with exception to the check in. Internal credit card processing issues however initially, it was directed to my personal credit card issue.
Yes, I recommend this property.
Satisfied Guest
April 11, 2021
Great service
Excellent front desk staff. Very helpful in providing us with maps of trails along with valuable suggestions.
Yes, I recommend this property.
GaryS70
April 18, 2021
Holiday Inn Club Vacations Smoky Mountain Resort
Exceptional large room with kitchen and balcony. Great view of Gatlinburg.
Yes, I recommend this property.