Smoky Mountain ResortRental Guest Reviews

Great Room

Very clean room. Great water park for young kids.

A diamond in the rough

Still needs some exterior cosmetic work and they should include free breakfast at the holiday in express which is attached to this very hotel. A 10% off voucher at the pancake place across the street is hardly sufficient for the premium you pay to stay at this property. Other than that the rooms and the pools are fantastic.

Great experience

Our overall experience was wonderful. Our children loved the indoor water park and the spacious rooms. Everyone had plenty of space to enjoy themselves.

Great place to stay!!!

This is a great place to stay. The staff is wonderful and always very helpful!!! Very clean. Walking distance to downtown Gatlinburg. Highly recommend!!!

Good stay

Good hotel, good location, decent value if you want a kitchenette and no continental breakfast. We also could not connect to any WiFi in our room. We have stayed here several times and do enjoy our stay here.

The Traveling guy

As someone who travels for a living and is a Spire elite member with IHG my family and I decided to go to this resort for my sons 5th birthday. With 3 families in the signature 3 bedroom villa it was an experience I won’t forget. The atmosphere is welcoming and IHG staff is always amazing! Of course as spire elite they did make my family and I feel special which I appreciated and gave us plenty of amenities to the point my mother in law said to me “wow, rolling out the red carpet?” Which for any son in law Means I get to store those beautiful brownie points haha. All in all our grandparents loved it, my father and mother in law loved it but nothing is better than watching my two boys 5 and 3 year olds having the time of their life in the “water feature” (indoor water park). When your 5 year old son runs up to you after going down the Water slide about 50 times and says “thank you so much for building this” it makes a fathers heart melt and his ego inflate because I couldnt even believe I built such an amazing water park haha. All joking aside though I give this place 5 stars because it’s everything you look for when taking a family trip- beautifully furnished, plenty of amenities, and proximity to activities! Walking down the road to all of Gatlinburg shops was a great experience and then hoping in the car to hit pigeon forge for some shopping and dinner shows! Thank you IHG for opening my eyes to another vacation option I’m already looking to book again!

Comfortable Bed Convienently Located

Ths hotel always amazes me in that no matter what is going on downtown - the tranquil waters of the creek running out of the GSMNP always is calming. A great place to stay - but not so much for timeshare!

Close to the main strip of Gatlinburg

Took the grandkids for a weekend trip. The indoor water park was a bonus since it was a cold and rainy weekend.

Girls weekend

Excellent location, great rooms! For a February trip, couldn’t ask for any better

2 Nights in Gatlinburg

Everything I expected from a hotel of this quality. Large jetted tubs in your bathroom. Every member of staff I came into contact with were very pleasant. Both rooms I stayed in had been meticulously cleaned and maintained. This is a great hotel,my wife and I enjoyed the experience very much.