Smoky Mountain ResortRental Guest Reviews
(609 reviews)Resort rating is 4.4 out of 5 stars. Click to see all 609 reviews.
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Smoky Mountain Resort
May 28, 2020
Pool was being redone and very loud construction. We has housekeeping wake us-knocking on door before 9am every day. Have not received any follow up after speaking with management at Hotel and leaving messages after our visit.
May 29, 2020
Would stay again if I got a deal, didn’t get to enjoy the full experience. Not far from the strip, but the hill back to the hotel with 2 kids and a stroller made it seem much further. Pretty convenient location.
March 28, 2020
My suite was perfect! It was so nice to get up in the morning and sit on the balcony listening to the creek pass and looking at the mountains. The kitchen was fully equipped for cooking. The fireplace in the living room was great in the evenings. The bed was so comfortable with a generous amount of pillows. The bathroom was a great size and very clean. It was great sitting in the jacuzzi tub that had a sufficient amount of jets and it also kept the water warm.
March 9, 2020
Your people were rude checking in and not knowledgeable. Then we had to go to another desk to get our parking pass which was ridiculous because this was just to rope us into a tour of facility. We paid high retail for this stay and got the run around about things. I didn't come there on a discounted price and freebies to take the tour. Very aggravated! Took us an hour to get to our because of front desk not explaining things to use and them no ice available
March 8, 2020
Plenty of space in a villa
Very roomy 2 bedroom villa.. Not the best view of the smokies from where I was at. I did see a poop splatter on the bathroom door- that grossed me out.
March 12, 2020
Loved it! Everything was great and the hotel is walking distance from all the attractions in Gatlinburg!
March 12, 2020
Great place to stay
Amazing price and great stay. Room was large and clean. The kids water part was amazing. The outdoor pool was closed and filthy that was the only down side.
March 1, 2020
We had a great time, our stay was just fine, We love the smokies. Our resort experience was awesome for the kids with the water park. Some much fun. I love the location, and the huge discounts on very thing in town.all the shows and dinner they recommend was really good.
March 4, 2020
Business and Relaxation
Whether for business or pleasure, the Holiday Inn Resort in Gatlinburg doesn't just have something for everyone, its has everything for everyone.
February 29, 2020
Great Overall Experience
The staff was very friendly and performed their job in a very professional manner. The room was very well kept and seemed to have a very thorough cleaning job. The indoor splash hollow water feature was a very big hit for the whole family.