South Beach ResortRental Guest Reviews

Poor Ezperience

One of the worst experiences ever had at a Holiday Inn property. The service staff is rude and not helpful. Spent all her time telling me what we could not do. Was going to extend my time there but after the check in experience decided to go to elsewhere. This whole thing to get a parking pass is a joke. I told her upfront I did not want anything free because I know the drill. Still she tried. The mgr or whomever was helping just stared while I waited in line for a parking pass. Took 10 mins to get a parking pass. Never Again.

Myrtle Beach Mini Vaca

My overall experience was good. The staff was very pleasant and helpful. the date of checkout being that checkout is early. we wanted to stay by the slides and pool for our children and they were very good about it, they gave us a working card key for the entrance to the pool.

Relaxing week with a few issues

Overall, this was a good stay. The villa was comfortable and the pools were nice. We did have our tub faucet break. We couldn't turn it off. We called the front desk and were told someone would be right over. An hour passed with no one showing up. I called the front desk again. Ten minutes later, someone showed up. I'm pretty sure no one was sent the first time I called. We ended up rescheduling our anniversary dinner to actually have time to prepare after sitting for an hour, thinking someone was going to be showing up any minute. Also, I hate th fact that I have to go to another desk, be sold to about buying into the resort in order to get my parking pass. But, I guess that's how it is at the vacation clubs.

Not a great stay for Handicap individuals

Handicap room on the fourth floor, and the elevator breaks, no way to egress from the facility. Missed an important event because handicap personnel could not get down stairs. Even though this facility takes regular reservations they do not offer daily maid service.

ok stay

The room was wonderful very clean. Most of the staff where nice. The pool area's are great. There was no info on a Deposit for room when i got there had to give up all our spending money had i known i would have planed for it. So we couldn't go do anything while we where there and this was our 1st Vacation in 10 years. It would be nice if you offered Free Hot Breakfast like all other IHG Hotels that would have made up for a little of it.

Nice location

Great place however for the money, I expected more. We loved the lazy river and the pool bar - Bonnie was fantastic. Room was clean and fully stocked. Air conditioner worked great but we did hear other guests complaining about theirs.

Great experience

Greatest location. Excellent pool and pool bar. Would stay again.

Great rooms

Staff needs improvement with customer service with timely check in and on the grounds.

A must see

This resort iis in the perfect location and the room was amazing

Easy access to beach

I liked the lazy river and the fact that the beach is so close from the resort. Rooms were clean.