Tahoe Ridge ResortRental Guest Reviews
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Blizzard with non-functional amenities
Here's the things that were inoperable at this resort: Skier Express, the pool, most of the hot tubs, one of our two refrigerators. Room was spacious, clean and updated. Staff did not seem to know what was going on.
Nice stay, yet be aware of the remoteness of this location
We did really enjoy your resort, and the people who took care of us. However, I felt it was too remote and with our weather not being good, we were unable to go into town to enjoy dinners as we had planned. A shuttle that takes you into town in the evenings, outside of the Bally’s shuttle that runs Friday through Sunday, would be really helpful. After our incident with the car on Day 1 (car slid down the icy entrance) we were nervous to drive on the steep icy roads again, even though we have a Jeep with 4WD. So ultimately we were limited in our ability to enjoy South Lake Tahoe.
Nice to have a oven in room
I needed to come spend some time with my kids and this was a very good experience with them. Thank you for the cleanliness of the room and the quick response of the hotel staff. I will definitely be visiting again.
It was not clean like I would expect being in the business of cleaning vacation homes.and no one working in filed could speak english
Amenities Poorly Maintained
The place is in a beautiful location, rooms are massive however most of the amenities (oven, stove, toilet, hot tub, etc.) are low quality and poorly maintained.
Great location, friendly stuff
Fabulous 3 night stay at 2 bedroom apartment for a family of 5
room was spacious with all equipments, but far from the main club house. Need to call and take shuttle going around.
Great home base for our family ski trip. We were lucky that the road to the hotel was open and without delay on our trek up and down. We did leave the evening before our morning flight, fearing that the roads may ice overnight. Check weather and road conditions before booking in the winter!
Maybe a bad time to stay
Overall I love Holiday Inn and it's clue properties. This time was a really bad stay. The check in was the worst ever. It took them over 45 mins to find my reservations and get me checked in. Staff and Management seem like they did not want to be there. They were under staffed. Room was is poor condition and when I went to ask for help management was not around to help base on the staff. I waiting about 30 manager to come and nothing, ask for them to contact me and again nothing. Maybe it was just really bad time to stay. I over heard ppl with the same problems.
Comfortable bed and great service
Great location to ski, food, grocery stores and downtown. Had a great time for family. Staff was friendly and answered all questions and provided all items and information requested. The room was big enough and clean