Tahoe Ridge ResortRental Guest Reviews
(73 reviews)Resort rating is 3.2 out of 5 stars. Click to see all 73 reviews.
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Tahoe Ridge Resort
February 7, 2021
Easy check in! Rooms are good size. Clean, well equipped kitchen regarding pots, utensils other kitchen items. Furniture could be updated and the bathroom vent is pretty loud. Shuttle to the ski lift is very convenient and the wait was minimal. To sum up: we will be back and I would recommend to others to stay here.
February 10, 2021
Overall, not bad. I have stayed in a lot worse. The family loved it. Cleanliness wasn't great, but the Jacuzzi tub and fireplace were a big hit with the kids.
February 1, 2021
Nice room, lacking service
Could have overlooked all issues until I saw a charge on my card for $30 which took hours on the phone to figure out it was for a tour that I didn’t go to. I did not sign up for this and was not interested in a tour. I was there for a ski weekend not a hotel tour. Bad business to sneak charges and tour sign ups in . Also did not get spire elite status recongized and was refused a late Check out. Read previous reviews that complained about rooms being old and dirty. Thank goodness my room was updated, huge (two king bedroom) with two huge bathrooms with jetted tubs.
February 1, 2021
comfortable and convenient
very comfortable and roomy. great views of ski slopes and mountains.
February 8, 2021
Inexpensive Close, but run down
The location is great, the staff was fine, the suites need a remodel.
January 31, 2021
Great value and connivence
The property is much larger than I anticipated - we were in a building that was considered off property. The room has all the amenities you would expect and was a great value given the location and time of year. The staff was very friendly, however they seem to lack a lot of training. I had called at 9 am to inquire about early checkin for noon, the front desk person initially told me they wouldn't know about early checkin until later and I should call back, before she even had my name or reservation information. I then asked if the room type that I had booked was at full occupancy the night before - she didn't understand my question so I reworded it and she then looked and said there were plenty of open rooms of that type available and early check-in wouldn't be a problem. Unfortunately, our travel was delayed and we didn't get to the property until 4 PM at which point I was told that our room wasn't ready and that they would call my cell when it was, at 6 PM I received a call that they were changing our room since we had waited so long - the same type just different room. I wish they had done that earlier. I also asked for a late check out, was told they would call back, but never was called. All in all we had a wonderful time and enjoyed the property and location and would stay again.
January 31, 2021
Fabulous getaway away from it all at the ski lift
Convenient Relaxing Lovely people and staff Excellent cleaners All they need to do is get the gondola working full time
January 18, 2021
Good, could be better
Good amenities. Went there in winter with friends. I wish they let us open the windows to aerate and the swimming pool was a little warmer. Had a great fondue there
January 29, 2021
Great stay near Heavenly Ski Resort
We have been staying at The Ridge for two weeks every ski season since 2015. The units are convenient to the ski resort. We were hoping since Holiday Inn purchased the resort they would upgrade the units. They still have the same old furniture since our first stay in 2015. Maintenance is good, but they maintenance staff is busy due to the units' need for upgrades and refresh of kitchen equipment, furniture and general maintenance. We still love the place and will continue to stay there, but some upgrades would be appreciated
January 24, 2021
comfy room with great location
Room is very spacious and comes with a kitchen and proper dining area. Located right next to Heavenly's stagecoach which is a plus if you come to ski.