Tahoe Ridge ResortRental Guest Reviews
(71 reviews)Resort rating is 3.3 out of 5 stars. Click to see all 71 reviews.
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Tahoe Ridge Resort
December 29, 2020
Ski in and out
Booked as a ski in and out resort, defiantly not! Passenger tram never working, bus ride taking to ski and return some times taking over an hour! I could have stayed some where nicer and had a similar travel time to and from ski resort. Extremely disappointed!
December 26, 2020
I have stayed in this Lodge many times while it was under Diamond resorts, this past stay i was very disappointed, Broken / missing kitchen tiles next to the stove with old dried food all over it, Toe nail clippings on the living room carpet, Kitchenware was dirty with dried food still stuck to it. This was unacceptable.. was not Covid clean that's for sure!
December 17, 2020
Great place to stay
Nice for relaxing after a day in the snow. The kitchen was amazing and saved us money on eating out. The spa tub, fireplace and the views are fantastic
December 17, 2020
Spacious rooms with full kitchen amenities
This was my second time staying here and it was even better than the first. Room was very clean, modern, and spacious. The bathroom was as large, if not larger, than the bedroom and included a spa-like bathtub with jets. Lovely view, fireplace, and just an overall relaxing, serene vibe. Family oriented amenities, even during COVID. My family played pool, ping pong, went sledding, and worked out at the gym. Would recommend for any occasion.
December 11, 2020
Great place for a quick Getaway or Family Vaca
Absolutley loved my stay, scenic views, friendly staff, home away from home most definitely :)
November 29, 2020
Good views and hot room
Great bang for the buck. Rooms are very large but with dated and Raggy furniture and thermostat. If rooms had newer and better well kept furniture with a thermostat that actually worked it would be a 10/10
November 14, 2020
Nice stay in Tahoe
Very cosy hotel. Not too far to South Tahoe and recreational activities
October 25, 2020
Disorganized reservations and check in
We occupied 4 double rooms for what was to be my sons wedding. After your venue canceled the wedding and reception we still came to celebrate. I would have thought they would have been treated extra special. Instead they walked into rooms not cleaned. And waited until 5pm for rooms to be cleaned because housekeeping could not be found. I’m afraid to think what chaos would have resulted had the wedding been on and 100 of their guests were checking in. Booking and confirming rooms after holiday inn purchase was a nightmare. Perhaps 1 call out of 6 calls would result in someone who could actually see the reservation made prior to purchase. I thought it may improve given time. Clearly it has not. The two rooms booked under my name were priced almost $200 different. While the location is beautiful I could never recommend based on the fact that you clearly need more help. And training of your staff. And it does appear you are concerned by these issues.
October 18, 2020
Did not sanitize my room from the previous occupant
I was given a room that someone else had been in and the room had not been cleaned. The carpets were dirty. The trash can was full. There were no towels. The toilet paper roll was left on the bathroom counter. I had to tell staff twice that the room was not cleaned. I then demanded to see the manager. After about 30 minutes I got another room only to have security come into my room at close to midnight to access the room next to me with what I consider an unacceptable apologize. I really disappointed in the poor management of this facility.
October 18, 2020
I would Stay Again
Great value for families. Keeps us away from downtown.