March 18, 2018
Home Away from Home
Loved the property, room accommodations, friendly, helpful staff and all of the activities to do as a family on site. A few small things were the thermostat was not working and it became too warm to comfortably sleep. The jets on the tub were so powerful that the floor got wet and we needed to clean up (not realizing until stepping out. All staff were stellar!! Professional, friendly, helpful! Would definitely recommend and book again!
March 5, 2018
Beautiful Resort, handicapped beware
I would love to give this resort a 10, but based on the layout of the building where we stayed, I cant. The handicapped parking spaces are in the front by the main entrance, the elevator and luggage carts are on the opposite end. If you have trouble walking long distances, save yourself some time, park in the back and go in the side door. The rooms are spacious, comfortable and the bathroom is truly handicapped accessible with a shower seat. Bed was very comfortable with an extra electrical outlet on the nightstand! Definitely a mini villa!
March 4, 2018
Great people good food nice rooms
One of the best hotel experiences I have ever had highly recommended
February 25, 2018
Holiday inn club vacations is a must go to
Pleasantly surprised with the Holiday Inn Club Vacations hotel. Full kitchen with all the amenities. Roomy and very clean. Fireplace and balcony really added to the ambiance. Plenty of closet space. I would recommend this to anyone that would Listen and will definitely look to stay at a Holiday Inn Club Vacstions property again.
February 28, 2018
Very clean property and hotel rooms
Great location and service zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
March 1, 2018
Great place to relax
The resort has appeal when you arrive it has old world Williamsburg appearance the staff are friendly knowledgeable and helpful. The rooms are clean large and feel like a relaxing vaca should
February 25, 2018
A solid place especially for an extended period. Overall I was happy with the hotel and would stay there again.
February 16, 2018
Quiet, relaxing atmosphere.
Loved the two night stay here. Would like to stay here again. Only issue we had was no hot water on Thursday night; however, issue was fixed by 7:00 am Friday, as promised. Suggest better lighting at the entrance off Lightfoot Rd.
January 25, 2018
Great service and beautiful grounds
Truly above expectations. We were there during off peak vacation times, so we pretty much had the grounds to ourselves.
January 25, 2018
Heat would have been nice!
It's a shame I have to write this review but for the cost of this place, I feel like I have to. The outside temperature was in the low 50's during my stay with the nighttime temps dipping down to the low 30's. Front desk staff called me the first morning and asked how everything was. I informed her that there was no heat in my unit and that I would be gone all day if they wanted to fix it. She told me that if I got back that night and it still wasn't working, a member of maintenance would be able to come by again if I called before 11. I got in late that night and of course the heat still wasn't working. Upon checking out, the same girl informed me that I had told her NOT to come into my unit while I wasn't there. That's not at all what I said but I'm not one to argue or cause a scene. I guess my point is, if a guest let's you know there's no heat in their room, you should probably take a more proactive approach and try to remedy the situation. So much for my "Spire Elite" status. I didn't even get an apology when I left.