Williamsburg ResortRental Guest Reviews

Wonderful getaway

My family and I stayed here for a little reunion time! Everything was excellent from the room to activities.The rooms were very clean and spacious. The entire kitchen had every utensil you could ever think of needing. Not being able to get towels when we called was upsetting at 1st but washer and dryer were in the unit along with laundry detergent so we just washed and dried what we had and reused. The pool and bowling center was a fun addition to the activities we had planned outside the resort. Everything we needed was within 5-10 minutes of our stay.

Vacation

Nice enjoyed it was a nice stay for me and my kids.. thanks..

Great Hotel

Great hotel, very close to major roads and easy access to local attractions. Definitely plan on returning.

Can't recommend

Aggressive sales staff is a required first stop to "get your parking pass" even for those with fully paid hotel nights. Also, check-in incorrectly noted all activities on the resort were included in the room rate. Mini-golf and bowling are not. Found wads of hair in the bath tub. Rooms otherwise nice and a descent three-star resort.

Very dusky unit assigned

The layout of room and appliances presented on well display and excellent new condition . Room that we were assigned very dark and dusky even during the sunny day we didn't get any sunlight in the unit. Luandry and kitchen area of the unit were smelling musty and modly that make us felt down for the twon night stay . I mentioned the room condition to the front desk rep first day and second day. Room change was not accepted even i did see reservation room availability on ihg.com web site on the date. Advertising there is no resort fee but we have to pay for the mini golf and bowling . Better be caution on that if you decide to choose this resort for that amenities.

Virginia

This has always been a great option while our child has been at William and Mary. I have food allergies so I need to be able to prepare my own meals and this is perfect. When weather warmer, we use the pool. The bowling lanes is fun too. I found the units to be clean and comfortable. Units can be dark but that is okay. You do hear noise from other units which is annoying but oversll an excellent option - especially for a family.

Convenient location

Nice upgrades to room. Wish they had breakfast buffet and bigger indoor pool.

beware of thin walls

The destination was close to many area attractions. The staff was friendly and the rooms were clean. The hotel has a fatal flaw in design. The walls are very thin (no insulating factor), which allows you to hear "your neighbors" conversations without trying (not typical of most Holiday Inn properties). The design also puts your family room (tv) adjacent to your neighbors bedroom. Not a problem unless everyone is on a different schedule. Be prepared to have a bed time that reflects your neighbor if you want to avoid conflict. We stayed up late (coming from different time zone) and they got up early, which was a recipe for disaster when it came to getting sleep. In an attempt to be respectful of the small children on one side and an older couple on the other, we could not watch tv and had to whisper to communicate after 10pm...seriously?!? The experience at least made me grateful to get home where I didn't have to wake up every morning at 4am (my time) and could watch a late night movie.

Good facilities and suites

Enjoyed our stay. Suite was a good size for two people. Staff was pleasant and helpful. Whatever was used to disinfect the suite was strong so if you have allergies be aware of this.

Home Away from Home

Loved the property, room accommodations, friendly, helpful staff and all of the activities to do as a family on site. A few small things were the thermostat was not working and it became too warm to comfortably sleep. The jets on the tub were so powerful that the floor got wet and we needed to clean up (not realizing until stepping out. All staff were stellar!! Professional, friendly, helpful! Would definitely recommend and book again!