September 27, 2020
Great little getaway
It was a great mini getaway for me and my family. My kids loved being able to rent games to play and playing basketball at the court. It was a nice time for us to spend time together without any distractions. Looking forward to booking the next stay!
September 20, 2020
There were so many things to do with the children and no noise at night. This is a great place for a family getaway
September 17, 2020
Resort has an abundance of amenities for all ages. Most were not in operation due to the pandemic but the location is serene and quiet. We had a top floor unit so noises from below were minimal. The units are spread out. The amenities are also spread out. It is not my desire to walk the distances required so your car is an asset. There is really alot to do there for all ages. It's just the virus put alot of them on hold. BTW the outdoor pool must be spring fed because it was freezing in my opinion. i would plan on attending again especially once the pandemic is resolved.
Save Your Money Hot Mess
Holiday Inn Fox River Sheridan IL is poorly managed. Great location. Great greenery. Called Manager about room discrepancies never came by. Never exchanged the room as promised. Furniture outdated. Activities weren't monitored by staff. Staff/management didn't insured mask were being worn. Called security about loud party going on after quite hours 2:30am nothing was done.
September 6, 2020
Visit labor day weekend
Stay for a weekend getaway rooms where nice the hotel was average might stay again
September 6, 2020
Pressure to attend sales pitch
When I was checking in I was pressured to attend a sales pitch. It was so incredibly unpleasant. I had to ask for my keys when they would not accept no for an answer. It felt very aggressive to me. Facility had a lot of things to do and was clean but worn in places, particularly the bathroom tile grout was very gross.
August 26, 2020
A great getaway
Everything was wonderful and the whole resort is just beautiful
August 24, 2020
The bathroom hot tub was not clean. There was stuff all over the bottom and a lot more came out when the jets were on Also there were a lot of cobwebs and dust like the room hasn’t been cleaned in a while
August 15, 2020
Planned to stay two nights, left after one. Website didn't mention that water park was closed or that food service was pick up only from a window. No dining in. The room was semi clean but the dust on ceiling fan and cobwebs in corners turned us off. Room was just ok.
August 11, 2020
Dirty room and bad service
I’ve been coming to this resort for over 15 years and this was the worst experience. My rooms were not cleaned properly. There were dirty toilets, dead spiders, someone’s toenail, dirty dishes, etc. I encountered a rude employee. After moving rooms, they gave us a room with a leaking ceiling. I will never return to this location.