Fox River Resort at SheridanRental Guest Reviews

Comfortable bed

You pay for water park when you stay at the hotel only three little slide. I never had to pay at a water park when I stay at the resort. They say no outside food but when I was there they ran out of food so people was hungry it’s not like a restaurants is down the street miles away that shouldn’t not never happen. Dells next time!!!

Best Resort I’ve ever visited!!!

Definitely met all my expectations. Had a tiny bump in the road but as soon as I reported it it was handled. Would definitely be going back SOON!

Worst experience ever

This place has been one of the WORST places EVER! I would advise everyone to not come here. 1: I was told the waterpark was included with the stay...it’s NOT. It was an extra $17.95 per person using the waterpark and $10.00 just to be an “observer”. When, I explained this to the front desk, they were didn’t seem to care I was given the wrong info. 2: When you go to the other desk to get your parking sticker, they try to sell you on a timeshare presentation. 3. The waterpark is extremely small for the price. There was no where to sit since it is open to the public. 4. Attempted to fill the jetted tub in our bedroom and the button got stuck. 5. There was not enough hot water last night OR this morning to shower one person! 6. The people beside us sounded like they were going to come flying through the wall they were so loud...but it’s ok to do that until 10 pm. 7. The refrigerator does not work great. (Didn’t use any other appliances.) Overall, the layout and appearance of the room was nice. It was clean, but not deep clean. I did meet one nice lady at the waterpark that worked here. She refunded my waterpark money due to all the confusion, but after I checked out, they decided it was ok to charge my card again. I called about this and told I would be refunded again but still have yet to see that happen. Rest of the staff was definitely mediocre. I was not even asked how my stay was. I stay at different places at least once a month and this explains almost seems unreal. One a brighter note, the kids didn’t have to deal with the adult stuff and had a blast at the waterpark and pool. So, we just made the best of it.

Comfortable beds and great service.

Very nice and roomy villas. Has a lot of activities to offer. The only issue I had was there was no hot water when I was ready to take a shower. Hot water was available a little while later.

Great stay

Every one was nice. The hotel was very clean .the waterpark was very comfortable. I liked how close it was to home. Only about an hour 1/2 away. Thank you for everything!!

Very clean and quiet!

We loved our stay at the Holiday Inn. We came for the indoor waterpark and realized how many other perks there were to the resort. We will definitely come again!

Kids spring break villa

The villa we stayed in was so accommodating to the kids. The amount of space and the amenities that were in the room made it feel like a home away from home. My teenage son took ownership of the living room area with the fireplace. I'm sure it ended up on his social media. We were not ready to leave!

Beautiful facilty

Spent time with family at the pool. Wish there was a restaurant/bar on site. The weather was cold so didn’t use outside facilities. Plan to visit again with the grandkids when we can use the outside accommodations. Bring your own food or you will have to drive a ways for restaurants. Rooms were very nice!

Horrible experience

Rude unprofessional customer service, nothing to do in surrounding area unless you drive 20 min, resort but Waterpark not included, Waterpark is small expensive and unjoyable for the family. I will continue spending money at the dells

Weekend Getaway

This was definitely a place I will visit again. Highly recommended for a little R