Villages Resort at Lake PalestineRental Guest Reviews

Good local getaway

Had an issue upon arrival which was handled. Great amentities

Excelente para descansar!!!

Un buen ligar para desconectarse del diario vivir!

Fun getaway!

Everything was great! Beds comfy and lots to do. The pool was so much fun!

Stay

Excellent place to getaway and enjoy peace and quiet.

Great stay

Great Stay, was very convenient. Will send family out to stay there

Not bad for the price

So we (my family and I) came here to stay for over a month (house got crushed by a tree) and the amount of space you get for the price is pretty good. I enjoyed having a big room that is comparable to an apartment. The pools and the rooms are nice even though they may be a little dated. Over all I had a pleasant experience. I didn't have any issue with the staff and they were very friendly.

Not COVID Clean

For this stay I made sure to call before arrival. I made it clear that my 85 year old father could not do stairs AND that as an IHG Spire Elite member I am entitled to a room upgrade among other benefits. However, when I checked in, after first mixing up my reservation AND credit card on file with another guests, I was informed that my assigned room DID have stairs involved. When corrected, after getting to our room, we realized that we ended up NOT getting the promised room upgrade and were not in the requested location. Not only was there no upgrade, but ZERO recognition for our IHG membership/level. Making things worse, for safety precautions, we entered a filthy room, as evidenced by the scum on our bleach wipes, which we use upon every hotel arrival these days, for obvious reasons. Their mode of “resolving” this matter, which is no small matter at all with COVID-19, was a small credit. At the price we paid for this “resort”, anyone simply expects far better than the experience here. STILL worse, they then talked me into their “90 minute presentation”, which ended up a three hour event. Our one free afternoon to try and enjoy the amenities that we paid for was absolutely ruined. The kids never saw the pool. With the early closures we were also only able to visit the activity center one time. During this one hour stop in for refreshments and a game of pool, my young boys had to witness another guest patron, dangerously “under-dressed”, who walked around without any concern of being called out for her over-exposure. No staff member did a thing about this, neither at the pool nor inside the activities room. Disappointing. In the end, our experience at this resort fell FAR SHORT of our expectations. And, is there any doubt why? I’ve listed some of the reasons. C’mon y’all. Not at that price. And at our expense? Never again.

local

we had no idea this was 30 miles from us i would stay 1 week if i could afford it we come for the room and hortub it looked like an apartment and i wish i had known about the kitchen it said there was one but it was a two bedroom apt

Great time

The stay and amenities were great for my family!! Would recommend this place to family and friends

Very enjoyable and relaxing stay!

I traveled with my husband and 4 of our grandchildren. From beginning to end, we were not disappointed. The staff at every part of the resort were excellent! We enjoyed a roomy place to rest and we enjoyed pontoon rental, swimming, horseback riding, miniature golf, time in the arcade. We all expressed that we want to return again. I highly recommend this resort.