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villages resort

Villages Resort at Lake PalestineRental Guest Reviews

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4.1/5 

(761 reviews) 

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JB12

July 19, 2020

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Customer service

Love the place the issue we had was whatever chemical used to clean pool furniture ruined mine and my daughters brand new shorts, bleached spots all on the bottom side of shorts from sitting in chairs at pool while we sat and watched my youngest swim. I did address it with customer service desk... responded, yeah it’s from the chemical they used to clean/disinfect furniture didn’t offer any solutions. I really do appreciate the cleanliness and the need for cleanliness at this time of pandemic but felt there could’ve been more of a response when brought to their attention.

Yes, I recommend this property.

Klh1

July 19, 2020

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Not clean odor

In my review I explained it all Not clean not sanitized check in over 1 hour, shower dirty, blind pulls sticky , over capacity, dirty parking lot, no security during the 3Am part, gate access issues,

No, I do not recommend this property.

Carrie

July 10, 2020

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Beach house room the best

The beach house resort was beautiful big, spacious clean, had everything you wanted, on the other hand, the Pearl Harbor Resort rooms had a lot of bugs, slides, snacks, outdated old smell, bathrooms were bad best one, not so comfortable, need a whole new remodel paint everything.

Yes, I recommend this property.

Jake 12

July 16, 2020

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Short get away.

The rooms are big and comfortable. It would have been nice to have someone explain the trash and towel Situation. We rented a boat and paid $100 per hour. The boat had the top ripped off and it was to hot to enjoy. We were still charged the same price as the boats with the tops. The staff is very friendly and helpful. The property and pools were clean and enjoyable. Great place for a few days with a couple of teenagers.

Yes, I recommend this property.

Mandi

July 7, 2020

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Well stocked and very clean

The bed was extremely comfortable, loved that there was extra trash bags, paper towels and towels.

Yes, I recommend this property.

Debbie

July 12, 2020

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Great Mini Vacation Spot

With 3 kids, this place was great. There was a pool and playground. There was 3 tvs so I could still watch something. Another great thing was the TV had a DVD player so we could rent something from Redbox. The full size kitchen worked out for us not having to leave for breakfast. The beds were comfortable and the AC was nice and cold. We arrived at dark so there was some confusion where we needed to go for check in.

Yes, I recommend this property.

Stef

July 12, 2020

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Awesome Place

Love it here, Everyone was super friendly. Love that the marina is only 4mins from the resort

Yes, I recommend this property.

Tambo

July 12, 2020

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Great resort

Great resort. Lots of activities on the premises. Good food and beverages. We enjoyed our stay with friends. Beautiful resort tucked in the Piney Woods of East Texas and very relaxing. It was only a few minutes from the wedding we were going to. Humongous lake and lots of amenities.

Yes, I recommend this property.

Tina

June 28, 2020

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Comfortable bed, large room.

Great service. Clean room. Easy reservation. Didn’t stay long so this is about all I can say. Left before breakfast.

Yes, I recommend this property.

Ennis

July 2, 2020

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Good but can be improved

Like the facility but can be improved with updates. Also, expected experience with most front desk to be better.