June 30, 2021
Wish it was better
We paid for a room with a pull out couch and 2 kings. No extra sheets or blanket for couch, there were dishes, but not pans big enough. There was no where we could find to get rid of trash, but there was plenty of bags. It was a nice room, but the amenities were to small to relax in, I felt like a sardine at the water park that was not included and pretty high. I felt like everything had a charge there.
June 20, 2021
My family and I had a very wonderful time staying at the location in Flint, Tx. The staff was very friendly and helpful. My son enjoyed his stay swimming and playing basketball.
June 14, 2021
The stay was relaxing. We had an issue with the shower drain not working. Maintenance came out to fix. The issues was fixed completely but it was doable. The drain wasn’t really completely unblocked. I know that the rooms might not be used often. Should do a weekly inspection of the functioning water issues sink, toilet, shower tub drain. But overall it was good. The rooms did smell a little stale.
June 16, 2021
This place is old and dated. The staff do there best. I would equate the living quarters to 2 stars. Just a dingy place
May 26, 2021
Very quite and peaceful setting, WONDERFUL
I use a scooter for mobility purposes, the unit that was assigned to us was just what I needed. The unit was clean and comfortable. Thanks to the staff for an enjoyable stay.
June 14, 2021
Very kid friendly
This was my first time to visit the place and I definitely will go back. Very kid friendly and my 2 had a blast. Everyone that we encountered was very nice. The little restaurant on the side where the boats go, 3 young was working and the customer service was phenomenal. We will definitely be returning.
June 19, 2021
Would never recommend
Used our timeshare here, plus rented a room for a family vacation. Was totally embarrassed to have brought my family here!! The timeshare unit plus the rental unit were no where near a standard that we normally stay in. Plus, activity center running out of bottled water when the feels like temp was 107 on a Wednesday and never restocking is totally insane!!!
June 17, 2021
After reading reviews we weren’t sure what we would be walking into. The check-in process was nuts. You actually had to sign in with one person then receive a buzzer when it was your turn to get with someone in registration. It took almost an hour to get our room keys. Once past that, it was pretty smooth sailing. You can tell it’s older by the shape of the rooms. While decent the rooms could use some TLC. The heat had warped some of the blinds, kitchen counter tops material was worn down completely.
June 8, 2021
A great place to go
Im a local resident and never knew this was here!! But i will continue to go back!!
June 14, 2021
Will not return to this location
I would not recommend this place. From the time I check in they messed up my reservations, wagon ride - I arrived 30 minutes prior and was told I could not reserve at 12:30 yet the brochure states 30 minutes prior to ride. The counter person stated the ride was cancel but yet the wagon was leaving shortly after, pool area - was ask by the same person numerous time did my family and I have a pool pass which we did I keep it out for her to see it but still ask.. It was 30 plus of family and friends here. I am sadden that IHG represent itself like this. If I could give no stars I would.