July 21, 2021
Poor Management and Service
From check in to check out, the manager and front desk personnel were not helpful, and actually did things to make our stay more difficult. The rooms were in poor condition and one of our suites even had hair balls on the floor. The spa tubs had soap scum and hair from previous people. It took two calls for the hairballs to even be addressed. Have never been anywhere, and I travel often, where the staff and management seemed to add hurdles instead of helping.
July 23, 2021
Room was very dirty.
Room was very dirty: crumbs on floor, balloons and trash. Furniture and carpets very dated. No spatula or nonstick cookware.
July 12, 2021
Good service nice rooms
The room was very nice but our party was spread out of the facility. we booked 7 months in advance but still had to drive between locations to get the group together.
July 17, 2021
Arcade is great and on-site cafe is really good
We have stayed here twice this year. We love it!!! The staff are very helpful and friendly.
July 14, 2021
Loved the villa!
Only stayed a few days, but had a great time. Nice to have "apartment" when traveling with teenage boys.
July 16, 2021
Quiet night sleep, bed was amazing.
Very nice and clean . It felt like a very safe place to stay, pool was nice and clean . The girls at the registration desk were very nice .
July 15, 2021
Attractive resort away from the Branson crowds
Very attractive 1 bedroom condo, situated quite a drive away from the resort main office. Fully furnished kitchen. You need to drive to get to any of the pools and main area. The Olympic size indoor pool was great. It was very well taken care of and a lifeguard was there at all times. There were no towels available at the pool, which was surprising. It would be a long drive back to your room to get a towel. Was disappointed in the "restaurant" area, which was a small counter right in the noisy game room.
July 12, 2021
Good place except the cleaning staff waiting to get in at 9:15 when checkout is at 10:00
July 8, 2021
I personally liked the inputs provided by the gentleman manning the vacation desk. He suggested some great choices of places to visit and was very helpful
July 11, 2021
The price was more than we would normally pay for a hotel but having a full kitchen and living room along with 2 bedrooms/bathrooms and a pull out sofa made it worth the cost.