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Meet Your New GM, Lennis Oxford
Lennis joined HICV in 2011 with more than 30 years of operations experience. Before arriving at Tahoe Ridge Resort in June, he was the GM over at Desert Club Resort in Las Vegas, leading an award-winning hospitality team.
Management Goal:
My goal remains to continue developing creative, focused and energized leaders and team members of tomorrow for our resort, company and the hospitality industry. As this occurs, our owners and guests will enjoy even more memorable vacation experiences.
“Our mountain hospitality team and I are thankful for the opportunity to work with you and your Boards of Directors to take Tahoe Ridge Resort to the next level by providing the best possible product and service.” - Lennis Oxford
Get to Know Nina Interrante, Senior Manager of Guest Services
For nine years, Nina has made it her mission to support owners and guests with anything and everything they need. It’s her job to build connections with owners and support them, so they have an amazing vacation each and every time they come back.
“I want to make them happy. A lot of times, when someone walks into my office, it’s because they have a problem. But no one has ever left my office without a handshake or a hug (before COVID, of course).”
When Holiday Inn Club Vacations came into the picture, Nina wanted to make sure owners and guests knew they could still come to her. “I wouldn’t be here if I didn’t truly believe the former owner when he said, ‘I chose this company because they’re family-oriented and they’ll take care of our owners.’ Holiday Inn Club Vacations is making this the premier resort I know it can be.”
Whenever visitors ask for her “must-do’s” in Lake Tahoe, Nina’s go-to’s are having a beach day at the lake and exploring the town of Virginia City. And, of course, spending quality time at the resort playing tennis with a pro and hiking or snowshoeing on the mountain.
“The Ridge is my whole heart; it always has been. And I know that for our owners, this is not just a vacation. These are memories. You can’t go back and change those. So I want to make sure they’re making the memories they’re here to make and getting the vacation they deserve.”
Get to Know Bert Atkinson, Manager of Resort Sports
Bert is the friendly face you see managing the ski shop at Tahoe Ridge Resort. Since 1995, Bert has worked to take care of guests at the resort, give them phenomenal customer service and train his team to do just the same. His unofficial team slogan is: “We want our guests to have a good experience both on and off the mountain.”
With every customer he talks to, Bert’s goal is to make them feel comfortable, relaxed and excited. And that hasn’t changed since Holiday Inn Club Vacations came into the picture. Bert still runs his shop the same way, but with new systems in place to help streamline the shop.
His favorite part of his job? Seeing the same faces every year and watching families keep coming back to make memories on the mountain.
“They’ve become a family to me. I can remember when the kids would be so young, and now they’re all grown up and having their own kids.”
Whether you’re here to ski or not, Bert’s ultimate recommendation is to take the Heavenly Mountain gondola to get a stunning view of the entire lake and valley.
“If you haven’t been to Lake Tahoe before, the gondola is a must-do. You’ll see the huge, crystal-blue lake with blue skies, sunshine and snow. The views are just amazing.”
Every year, Bert looks forward to seeing the owners and families he’s known for such a long time. And if you’re new to Tahoe Ridge Resort? Stop in and say hi. You might find yourself with a whole new set of family members, too.
A Little Bit About Us
Our founder Kemmons Wilson experienced first-hand how hard it was to travel and find affordable, clean hotels for his family of seven and dreamt of a better way for families to vacation. After creating Holiday Inn® in 1952, he later developed Orange Lake Resort in Florida, one of the largest single-site timeshare resorts in the world at that time.
Nearly 25 years after the debut of our Orange Lake Resort, our company partnered with IHG® (InterContinental Hotels Group) and together, we created the Holiday Inn Club Vacations® (HICV) brand.
Today at HICV, we carry that same vision Kemmons had all those years ago with us every day. He was right. There is a better way for families to vacation, and our owners are at the forefront of it. These principles are what drive us as we continue to build our network of over two dozen resorts. And here we are, nearly 40 years later and we’re still family-owned and operated.
Holiday Inn Club Vacations® vs. Holiday Inn Club®
In case you were wondering, Holiday Inn Club Vacations Incorporated is the official/legal name of the development company. Our timeshare brand is called Holiday Inn Club Vacations (and also the start of all of our resort names). Holiday Inn Club is our points-based member club with a variety of benefits and discounts depending on member level.
Who is IHG® (InterContinental Hotels Group)?
IHG® is one of the largest hospitality companies in the world. Not only do they own many well-known brands like Holiday Inn® and Crowne Plaza®, but they also own IHG® Rewards Club, the world’s largest hotel loyalty program.
Email Reminders
We periodically email important notifications/reminders and want to make sure you stay up to date. If you need to update your email address, please call (888) 377-7982 if you’re a RWVC member, or otherwise (800) 334-1600. These updates will also be posted to this site, so please check back regularly for the latest information.